AVID Legal Services ('Company', 'we', 'us', or 'our') AVID Legal Services is committed to ensuring digital accessibility for people with disabilities you when you visit our website at https://avidlegalservices.com ('Website'). We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Efforts to support accessibility
AVID Legal Services takes the following measures to ensure accessibility:
- Accessibility is part of our mission statement.
- Accessibility is part of our internal policies.
- Accessibility is integrated into our procurement practices.
Assessment methods
Website accessibility is an ongoing process. Testing of our website is performed using industry-standard tools such as:
- WAVE Web Accessibility Checker Browser Extenstion,
- Siteimprove Accessibility Checker Browser Extenstion
- Accessible Web Browser Extension
- Axe DevTools Browser Extension
Conformance status
Current accessibility standard of the site: We follow these guidelines as our guiding principle for determining accessibility:
- Web Content Accessibility Guidelines (WCAG) version 2.1 AA
- Section 508
- Accessibility for Ontarians with Disabilities Act (AODA)
Current content conformance status: Partially conformant: some parts of the content do not fully conform to the accessibility standard.
Known accessibility issues
Despite our best efforts users may experience some issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed.
Booking System:
The booking system we use, Amelia, is not fully WCAG 2.1 AA compliment. The system is located on https://avidlegalservices.com/booking/book-a-consultation/ and https://avidlegalservices.com/booking/customer-portal/.
Issues recorded are:
- 1.4.4 Resize text: Text is clipped when resized .
- 1.3.1 Info and Relationships: Table header cell is missing a header role.
- 4.1.2 Name, Role, Value: Button without a text alternative.
- 1.4.8 Visual Presentation: Line height is below minimum value, Font size is fixed.
- 4.1.1 Parsing Element IDs are not unique.
- 1 .3.1 Info and Relationships: Container element is empty.
- 2.1.1 Keyboard 2.1.3 Keyboard (No Exception) Scrollable element is not keyboard accessible.
To remedy this situation, we are continusly working on resolving the accessibility issues. In the meantime, if user's are unable to use the booking system due to accesability or technical issues, they can contact booking@avidlegalservices.com to book a consultation.
This is not an extensive list of accesibility issues.
Compatibility with browsers and assistive technology
This site is designed to be compatible with the following browsers:
- Chrome (MacOS, Android, Windows) Version 114.0
- Firefox (MacOS, Windows) Version 114.0.2
- Safari (MacOS, iPadOS) Version 16.1
- Samsung Internet (Android)
Feedback process
We welcome your feedback on the accessibility of this site. Please contact us via one of the following methods:
- AVID Legal Services, 701 Rossland Rd E, Unit 206 Whitby, Ontario L1N 8Y9 Canada
- Phone: +1 (647)-991-2843
- Email: contact@avidlegalservices.com
We aim to respond to feedback within 2-5 business days.